Account Access
- I forgot my password. What should I do?
- I've failed to input my credentials three (3) times and my account got deactivated. What should I do?
- I lost my device where my thread account is currently logged in. Is there a way to remove my account in that device?
- I want to change my password. Where can I do that?
Employee Information
Leave Management
Benefit / Timekeeping Forms
- I forgot to Time In or Time Out, what can I do?
- Is there a way to capture my real-time location and the actual time of my Time In and Time Out?
- How will I know if my benefit forms are already approved or disapproved?
- My filed benefit form has been disapproved. How can I refile it?
- How will I know if my benefit forms have been credited and computed?
- Can I make a schedule request?
Attendance
Team Management
Approval
- As an Approver, can I approve my own benefit form?
- Can I approve or disapprove forms if I don't have any internet connection?
- I am the approver and I don't have any access to my thread account as of the moment. Is there a way to assign others to approve on behalf of me instead?
- Is there an approval history in thread?
- Why can't I view my team member's submitted Failure to Time-in / Time-out (FTIO) forms?